Tuesday, October 1, 2013

Nano Appliance Centre champions first SAP ® Business One OnDemand


Nano Appliance Centre champions first SAP ® Business One OnDemand
Cloud implementation in Zimbabwe

To drive greater efficiency, improved strategic decision-making and
faster stock turn-around time across its branches in Zimbabwe, Nano
Appliance Centre, a leading supplier of household appliances and
goods, has implemented SAP ® Business One OnDemand, SAP's flagship
cloud-based business process offering.

Simanga Madhlabutha, Business Development Manager at Nano Appliance
Centre, says that since launching its first store last year, Nano
Appliance Centre has experienced rapid growth.

The company has subsequently opened six additional branches across
Zimbabwe as the demand for leading international brands of appliances
and household goods continues to outstrip supply.

Within a few months of operation, Nano Appliance Centre requirements
had outgrown the existing accounting software solution. Procurement
and inventory management databases captured in spreadsheets at the
regional branches were not in sync with the overall customer
requirements of the business.

Capturing stock and sales information manually from various
departments at each branch became a time and resource-consuming
process, with stock sitting idle at regional branches that could be
sold in other stores that were just a few hundred kilometres away.

“The accounting solution vendor in place could not meet the new
requirements to scale to such a system,” said Madhlabutha.

Nano Appliance Centre's management looked at various IT solutions that
would enable all branches to have access to a centralised cloud-based
data repository with real-time inventory visibility and pricing
structures throughout the various divisions.

The organisation also needed tools such as sales reporting, inventory
management and forecasting functionality that would allow executives
to manage each store's requirements effectively.

The preferred solution would have to underpin Nano Appliance Centre's
business growth strategies for its premium range of products in
different regions of the country. Remote real-time access,
cost-effective scalability and simplified IT infrastructure management
were also key factors in choosing a solution.

“After reviewing other products, SAP Business One OnDemand was the
only solution that fulfilled all the criteria. The fact that this
solution sits in the cloud means that it could be deployed quickly
with all the functionality we required and without any additional IT
infrastructure or downtime,” said Madhlabutha.

“SAP has an excellent reputation and vast experience in almost every
industry sector of any size, and Nano Appliance Centre's environment
required very little customisation, thereby reducing outside
consultation fees. Additionally, by implementing SAP Business One
OnDemand we are able to control our costs with one payment that covers
software, service and support.”

SAP Certified Partner, Devoted Business Solutions (DBS), a subsidiary
of Twenty Third Century Systems and a small to medium business (SME)
solutions provider in Zimbabwe, deployed the country's first SAP
Business One OnDemand installation and provided training to key staff
at Nano Appliance Centre.

DBS' local flavour of the solution, dubbed Cumulus, is a
cost-effective way for Zimbabwean SMEs to streamline their operations
and increase agility and business insight with a complete integrated,
on-demand cloud business process offering. It brings rich
functionality of SAP Business One to Nano Appliance Centre.

Madhlabutha says the new system has been central to Nano’s growth,
lowering operational costs at each branch while improving the
company’s sales staff commission model based on their performance.

Additionally, Cumulus has delivered better efficiency and decision
making, as Nano can now make a decision on product lines not doing
well within seconds. This has helped boost sales for slow-moving items
at particular branches and improved stock turn-around time.

“Cumulus also allows us to recognise new opportunities as they arise
and act on them timeously to better serve our customers. To date we
are extremely satisfied with the results,” he added.

Pfungwa Serima, the chief executive officer of SAP Africa, says
companies in the SMB sector are increasingly demanding more flexible
and agile computing models that leverage in-memory technology,
mobility and the cloud – and only SAP has the assets to effectively
deliver this.

“Many companies remain uncertain about the Cloud and the value it can
deliver. But SAP's message is clear: You can have your cloud, your way
in real time, with a beautiful user experience, from the trusted
leader in enterprise business solutions. And you can use it to
transform your business and run like never before,” said Serima.

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